Our Christmas returns period covers any purchases made from 31st October 2017, until Christmas. You can return these items until the 31st of January 2018.
The usual warranty period of one year still applies, or a two year warranty when purchased against an explore more card.
Please ensure all tags are retained, as they must be returned with the product upon its return to us. The product must also be in a new unused condition and a proof of purchase will be required. If you are returning an electronic item for a faulty assessment please make sure you return the complete product - this includes the original chargers and cables the product came with.
How can I return an item?